Terms of service

Effective Date: 17 April 2026

Welcome to pkcosmoandfashion.com. These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms. Please read them carefully before using our services.

If you do not agree to all the terms and conditions stated here, you may not access the website or use any services.

1. General Information

This website is operated by pkcosmoandfashion.com. Throughout the site, the terms “we”, “us”, and “our” refer to pkcosmoandfashion.com.

Business Details:

  • Email: pkcosmoandfashion@gmail.com

  • Phone: 9153701272

  • Address: Chhota Sehana, Matuadham Mandal Para, Gaighata, North 24 PGS, West Bengal – 743245

  • GST Number: 19MPKPK4313M1Z8

  • Category: Cosmetic & Fashion Products

By using this website, you confirm that you are at least the age of majority in your state or have given consent to allow your minor dependents to use this site.

2. Use of Website

You agree to use this website only for lawful purposes. You must not:

  • Violate any applicable laws or regulations

  • Use the site for fraudulent or harmful activities

  • Transmit viruses or malicious code

  • Attempt to gain unauthorized access to our systems

We reserve the right to refuse service to anyone for any reason at any time.

3. Products and Services

We offer cosmetic and fashion-related products through our online store. All products are subject to availability.

We reserve the right to:

  • Limit the quantities of any product

  • Discontinue products at any time

  • Change product descriptions or pricing without prior notice

We strive to display accurate product images and descriptions, but we do not guarantee that your device’s display will accurately reflect the product’s actual color or appearance.

4. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as mentioned.

We accept various payment methods including:

  • Online Payments (UPI, Cards, Net Banking)

  • Cash on Delivery (COD), if available

We reserve the right to:

  • Change pricing at any time without notice

  • Refuse or cancel orders due to pricing errors

In case of a payment failure, your order will not be confirmed.

5. Order Acceptance and Cancellation

Once you place an order, you will receive an order confirmation. However, this does not guarantee acceptance.

We reserve the right to:

  • Cancel or refuse any order

  • Limit or cancel quantities per person or household

Reasons for cancellation may include:

  • Product unavailability

  • Errors in pricing or product information

  • Suspected fraudulent transactions

If your order is canceled after payment, a full refund will be processed.

6. Shipping and Delivery

We aim to deliver products within the estimated time mentioned during checkout. However, delivery timelines may vary due to:

  • Location

  • Courier delays

  • Unforeseen circumstances

We are not responsible for delays caused by shipping partners or events beyond our control.

Customers must provide accurate shipping details. We are not responsible for orders delivered to incorrect addresses provided by the customer.

7. Returns and Refunds

Our return and refund policy is designed to ensure customer satisfaction.

You may be eligible for a return or replacement if:

  • The product is damaged or defective

  • You receive the wrong item

Conditions:

  • Request must be made within the specified return period

  • Product must be unused and in original packaging

Refunds will be processed after product inspection. Refund timelines may vary depending on the payment method used.

8. User Accounts

You may be required to create an account to access certain features.

You are responsible for:

  • Maintaining the confidentiality of your account

  • Providing accurate and updated information

We are not liable for any unauthorized use of your account.

9. Intellectual Property

All content on this website, including:

  • Text

  • Images

  • Logos

  • Graphics

is the property of pkcosmoandfashion.com and protected by copyright laws.

You may not:

  • Reproduce or distribute content without permission

  • Use our branding for commercial purposes

10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only.

We do not:

  • Control third-party websites

  • Take responsibility for their content or policies

Use third-party websites at your own risk.

11. Limitation of Liability

We do not guarantee that:

  • The website will be error-free

  • Services will be uninterrupted

To the fullest extent permitted by law, pkcosmoandfashion.com shall not be liable for:

  • Any indirect or incidental damages

  • Loss of data or profits

  • Issues arising from product use

12. Indemnification

You agree to indemnify and hold harmless pkcosmoandfashion.com, its owners, employees, and affiliates from any claims or demands arising from:

  • Your breach of these Terms

  • Violation of any law

  • Misuse of the website

13. Privacy Policy

Your submission of personal information is governed by our Privacy Policy.

We collect and use your data to:

  • Process orders

  • Improve user experience

  • Provide customer support

We ensure reasonable security measures to protect your data.

14. Prohibited Activities

You are prohibited from using the website for:

  • Illegal activities

  • Harassment or abuse

  • Uploading harmful content

  • Spamming or phishing

Violation of these rules may result in termination of access.

15. Termination

We reserve the right to terminate or suspend your access to the website without prior notice if:

  • You violate these Terms

  • You engage in fraudulent or harmful activities

16. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will be effective immediately upon posting on the website. It is your responsibility to review these Terms periodically.

17. Governing Law

These Terms are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in West Bengal.

18. Contact Information

If you have any questions about these Terms, you can contact us:

  • Email: pkcosmoandfashion@gmail.com

  • Phone: 9153701272

  • Address: Chhota Sehana, Matuadham Mandal Para, Gaighata, North 24 PGS, West Bengal – 743245

19. Entire Agreement

These Terms of Service constitute the entire agreement between you and pkcosmoandfashion.com and govern your use of the website.

20. Disclaimer

All products sold on pkcosmoandfashion.com are for personal use only.

Cosmetic products may have different effects depending on skin type. We recommend:

  • Reading product labels carefully

  • Performing a patch test before use

We are not responsible for allergic reactions or misuse of products.

Conclusion

By continuing to use our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.