Terms & Conditions

Website: pkcosmoandfashion.com
Email: pkcosmoandfashion@gmail.com
Phone: 9153701272
Address: Chhota Sehana, Matuadham Mandal Para, Gaighata, North 24 PGS, Pin Code – 743245
GST No: 19MPKPK4313M1Z8

1. Introduction

Welcome to pkcosmoandfashion.com. These Terms & Conditions govern your use of our website and services. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by these terms.

If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old

  • You are legally capable of entering into binding contracts

  • You will use this website only for lawful purposes

3. Products & Services

We specialize in cosmetic and fashion products, offering a variety of beauty and lifestyle items.

We strive to ensure that all product descriptions, images, and prices are accurate. However:

  • Minor variations in color or packaging may occur

  • We reserve the right to modify or discontinue products without notice

4. Pricing & Payment

All prices listed on our website are in INR (₹) and include applicable taxes unless stated otherwise.

We accept the following payment methods:

  • Cash on Delivery (COD)

  • Online Payments (UPI, Debit/Credit Cards, Net Banking)

We reserve the right to:

  • Change product prices at any time

  • Cancel orders due to pricing errors

5. Order Acceptance & Cancellation

Once you place an order, you will receive a confirmation via email or phone.

We reserve the right to:

  • Cancel any order due to stock issues

  • Refuse service to anyone for any reason

  • Cancel orders suspected of fraud or misuse

Customers may request order cancellation before dispatch by contacting us.

6. Shipping & Delivery

We aim to deliver your products safely and on time.

  • Delivery time: 3–7 business days (may vary by location)

  • Delays may occur due to unforeseen circumstances

We are not responsible for delays caused by:

  • Courier partners

  • Natural disasters

  • Government restrictions

7. Return & Refund Policy

Customer satisfaction is important to us.

You may request a return if:

  • The product is damaged

  • The wrong item is delivered

Conditions:

  • Return request must be made within 3 days of delivery

  • Product must be unused and in original packaging

Refunds will be processed after inspection of the returned product.

We reserve the right to reject returns that do not meet our policy criteria.

8. Intellectual Property

All content on this website including:

  • Logos

  • Images

  • Text

  • Graphics

is the property of pkcosmoandfashion.com and protected under applicable laws.

You may not:

  • Copy

  • Reproduce

  • Distribute

without our written permission.

9. User Responsibilities

By using our website, you agree:

  • Not to misuse or disrupt the website

  • Not to upload harmful or illegal content

  • Not to attempt unauthorized access

Violation may result in termination of access.

10. Limitation of Liability

We are not liable for:

  • Any indirect or incidental damages

  • Loss of data or profits

  • Product misuse or allergic reactions

Customers are advised to check product ingredients before use.

11. Privacy Policy

Your privacy is important to us. We collect and use your information only to:

  • Process orders

  • Improve services

  • Communicate with you

We do not sell or share your personal data with third parties except as required for order fulfillment.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

  • Their content

  • Their policies

  • Their practices

Accessing third-party links is at your own risk.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of India.

Any disputes will be subject to the jurisdiction of courts in West Bengal.

14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will be effective immediately upon posting on the website.

It is your responsibility to review this page periodically.

15. Contact Information

If you have any questions regarding these Terms & Conditions, you can contact us:

  • Email: pkcosmoandfashion@gmail.com

  • Phone: 9153701272

  • Address: Chhota Sehana, Matuadham Mandal Para, Gaighata, North 24 PGS, Pin Code – 743245

16. Disclaimer

All products sold on our website are for personal use only.

We do not guarantee:

  • Specific results from cosmetic products

  • Suitability for all skin types

Customers should perform a patch test before using any product.

17. Force Majeure

We are not responsible for failure or delay in performance due to events beyond our control, including:

  • Natural disasters

  • War

  • Pandemic

  • Government restrictions

18. Termination

We reserve the right to terminate or suspend access to our website immediately, without prior notice, for any violation of these Terms.

19. Entire Agreement

These Terms & Conditions constitute the entire agreement between you and pkcosmoandfashion.com regarding the use of our website.